{"id":11410,"date":"2021-12-08T18:32:46","date_gmt":"2021-12-08T18:32:46","guid":{"rendered":"https:\/\/happytrack.app\/?page_id=11410"},"modified":"2025-04-21T19:51:11","modified_gmt":"2025-04-21T19:51:11","slug":"12-steps-business-of-experience","status":"publish","type":"page","link":"https:\/\/happytrack.app\/fr\/12-steps-business-of-experience\/","title":{"rendered":"12 steps to the Business of Experience"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11410\" class=\"elementor elementor-11410\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f27890f elementor-section-full_width elementor-hidden-mobile elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"f27890f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-96020d7\" data-id=\"96020d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c09fe7 elementor-widget elementor-widget-spacer\" data-id=\"2c09fe7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4baf95c elementor-widget elementor-widget-heading\" data-id=\"4baf95c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12 erreurs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3923c elementor-widget elementor-widget-heading\" data-id=\"9f3923c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">qui emp\u00eachent votre entreprise d'\u00eatre<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15108ba elementor-widget elementor-widget-heading\" data-id=\"15108ba\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">la meilleure EXP\u00c9RIENCE pour le client.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fce24d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1fce24d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-buzz-out\" href=\"#inicio\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59cbc73 elementor-widget elementor-widget-spacer\" data-id=\"59cbc73\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ffd65f8 elementor-section-full_width elementor-hidden-desktop elementor-hidden-tablet elementor-section-height-default elementor-section-height-default\" data-id=\"ffd65f8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/happytrack.app\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/Posts-Athome-1.mp4&quot;,&quot;background_video_start&quot;:0,&quot;background_play_on_mobile&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<video class=\"elementor-background-video-hosted\" autoplay muted playsinline loop><\/video>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e9183bc\" data-id=\"e9183bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ad1df1 elementor-widget elementor-widget-spacer\" data-id=\"2ad1df1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df48da3 elementor-widget elementor-widget-heading\" data-id=\"df48da3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12 erreurs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd6b733 elementor-widget elementor-widget-heading\" data-id=\"fd6b733\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">que impedem sua empresa de<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-349dd6b elementor-widget elementor-widget-heading\" data-id=\"349dd6b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ser a melhor EXPERI\u00caNCIA para os seus clientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f9c97 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"63f9c97\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-buzz-out\" href=\"#inicio\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fbb37a elementor-widget elementor-widget-spacer\" data-id=\"6fbb37a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b56620 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b56620\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2edae66\" data-id=\"2edae66\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ae99046 elementor-widget elementor-widget-wp-widget-malihupagescroll2idwidget\" data-id=\"ae99046\" data-element_type=\"widget\" data-widget_type=\"wp-widget-malihupagescroll2idwidget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a id=\"inicio\" data-ps2id-target=\"#inicio\"><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f428300 elementor-widget elementor-widget-spacer\" data-id=\"f428300\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c751c28 elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"c751c28\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"711\" height=\"1024\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?fit=711%2C1024&amp;ssl=1\" class=\"attachment-large size-large wp-image-8425\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=600%2C864&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=208%2C300&amp;ssl=1 208w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=768%2C1106&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=711%2C1024&amp;ssl=1 711w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=1067%2C1536&amp;ssl=1 1067w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=8%2C12&amp;ssl=1 8w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=920%2C1325&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=230%2C331&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=350%2C504&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/06\/RENDER-3-e1639312844406.png?resize=480%2C691&amp;ssl=1 480w\" sizes=\"(max-width: 711px) 100vw, 711px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1eb58e9 elementor-widget elementor-widget-spacer\" data-id=\"1eb58e9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9601204\" data-id=\"9601204\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f09dae8 elementor-widget elementor-widget-spacer\" data-id=\"f09dae8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c96a9c elementor-widget elementor-widget-text-editor\" data-id=\"9c96a9c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dans le monde des affaires d'aujourd'hui, l'avantage concurrentiel des entreprises ne r\u00e9side plus dans les produits et les services. Elle r\u00e9side dans la capacit\u00e9 \u00e0 cr\u00e9er l'excellence et \u00e0 offrir la meilleure exp\u00e9rience d'achat.<\/p><p><span style=\"background-color: transparent;\">C'est pourquoi les cadres sont constamment \u00e0 la recherche de <\/span>solutions <span style=\"background-color: transparent;\">pour enchanter leurs clients. Mais, le gap est de penser <strong>aux solutions sans conna\u00eetre les causes des principaux probl\u00e8mes qui portent de pr\u00e9judices au parcours client<\/strong>. <\/span><\/p><p><span style=\"background-color: transparent;\">L'accent ne devrait pas \u00eatre mis sur le fait de savoir quoi faire et comment le faire. Il doit s'agir de comprendre pourquoi le faire, car l'exp\u00e9rience est un processus continu de mise en \u0153uvre et d'alignement des strat\u00e9gies.\u00a0<\/span><\/p><p><span style=\"background-color: transparent;\">Dans cet esprit, nous vous apporterons un contenu sp\u00e9cial pour que vous sachiez comment adapter votre entreprise \u00e0 un <strong>mod\u00e8le de gestion vers au Business of Experience Intelligence<\/strong>. (Et ce qu'il faut \u00e9viter pour ne pas se tromper !)<\/span><\/p><p><span style=\"background-color: transparent;\">Plus que travailler centr\u00e9 sur l'exp\u00e9rience-client, <strong>nous voulons que votre entreprise soit pr\u00eate \u00e0 vivre et \u00e0 offrir une v\u00e9ritable exp\u00e9rience<\/strong>.<\/span><\/p><p>Alors, allons-nous nous lancer dans un parcours plein de contenu pour transformer votre entreprise \u00e0 la meilleure exp\u00e9rience ?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6e00a7 elementor-widget elementor-widget-spacer\" data-id=\"e6e00a7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6f462e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a6f462e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a76dde9\" data-id=\"a76dde9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a344882 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"a344882\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11437\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/Sans-titre-1350-x-1080-px.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-41e65bc\" data-id=\"41e65bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15552c2 elementor-widget elementor-widget-spacer\" data-id=\"15552c2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6098104 elementor-widget elementor-widget-heading\" data-id=\"6098104\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ne pas surveiller les tendances !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cb1dd1 elementor-widget elementor-widget-text-editor\" data-id=\"4cb1dd1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Plus que de savoir faire plaisir, sachez quoi faire pour adapter strat\u00e9giquement votre entreprise afin de vraiment vous connecter avec vos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8201adc elementor-widget elementor-widget-text-editor\" data-id=\"8201adc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Votre client apprend en permanence. Vous devez donc rester attentif \u00e0 la mani\u00e8re de suivre ses priorit\u00e9s et ses pr\u00e9f\u00e9rences.<\/p><p>Consultez nos conseils dans un document complet pour changer votre fa\u00e7on de penser lors de la cr\u00e9ation des meilleures strat\u00e9gies.<\/p><p>T\u00e9l\u00e9chargez d\u00e8s maintenant notre e-book\u00a0: 10 tendances pour la gestion de Business of Experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60d8f5e elementor-widget__width-initial premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"60d8f5e\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-60d8f5e{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0187be0 elementor-widget__width-initial premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"0187be0\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-no-translation=\"\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-0187be0\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"T\u00e9l\u00e9charger votre E-book\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>T\u00e9l\u00e9charger votre E-book<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-0187be0\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tE-book - Tendances dans la Gestion de Business of Experience\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tD\u00e9couvrez les tendances de Business of Experience, pour cr\u00e9er une r\u00e9flexion strat\u00e9gique et am\u00e9liorer les relations de votre entreprise avec vos clients, vos actionnaires, vos employ\u00e9s et vos partenaires.\n\n<strong>T\u00e9l\u00e9chargez votre livre blanc d\u00e8s maintenant.<\/strong> Vous allez le recevoir directement sur votre e-mail.\n\n<!-- Begin Mailchimp Signup Form -->\n<div id=\"mc_embed_signup\"><form id=\"mc-embedded-subscribe-form\" class=\"validate\" action=\"https:\/\/app.us20.list-manage.com\/subscribe\/post?u=3b3f9518089d55791dee4ac47&amp;id=51959699b2\" method=\"post\" name=\"mc-embedded-subscribe-form\" novalidate=\"\" target=\"_blank\">\n<div class=\"indicates-required\"><\/div>\n<div id=\"mc_embed_signup_scroll\">\n<div class=\"mc-field-group\"><label for=\"mce-EMAIL\">E-mail <span class=\"asterisk\">*<\/span>\n<\/label>\n<input id=\"mce-EMAIL\" class=\"required email\" name=\"EMAIL\" type=\"email\" value=\"\" \/><\/div>\n<div class=\"mc-field-group\"><label for=\"mce-FNAME\">Pr\u00e9nom <\/label><\/div>\n<div class=\"mc-field-group\"><input id=\"mce-FNAME\" class=\"\" name=\"FNAME\" type=\"text\" value=\"\" \/><\/div>\n<div id=\"mce-responses\" class=\"clear foot\">\n<div id=\"mce-error-response\" class=\"response\" style=\"display: none;\"><\/div>\n<div id=\"mce-success-response\" class=\"response\" style=\"display: none;\"><\/div>\n<\/div>\n<div style=\"position: absolute; left: -5000px;\" aria-hidden=\"true\"><input tabindex=\"-1\" name=\"b_3b3f9518089d55791dee4ac47_51959699b2\" type=\"text\" value=\"\" \/><\/div>\n<div class=\"optionalParent\">\n<div class=\"clear foot\">\n\n<input id=\"mc-embedded-subscribe\" class=\"button\" name=\"subscribe\" type=\"submit\" value=\"T\u00e9l\u00e9charger\" \/>\n\n<\/div>\n<\/div>\n<\/div>\n<\/form><\/div>\n<!--End mc_embed_signup-->\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFechar\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f2e88f elementor-widget elementor-widget-spacer\" data-id=\"9f2e88f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ccb579 elementor-section-full_width elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"8ccb579\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c09c23b\" data-id=\"c09c23b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e001eeb elementor-widget elementor-widget-spacer\" data-id=\"e001eeb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f78ea8e elementor-widget elementor-widget-heading\" data-id=\"f78ea8e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Penser que l'exp\u00e9rience du client se limite \u00e0 ce qu'il ressent.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ac87b6 elementor-widget elementor-widget-text-editor\" data-id=\"8ac87b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contr\u00f4ler les strat\u00e9gies pour cr\u00e9er des exp\u00e9riences<\/p><p>Comprendre comment identifier les opportunit\u00e9s pour offrir la meilleure exp\u00e9rience dans votre entreprise. D\u00e9couvrez comment la gouvernance d'entreprise peut aider votre entreprise \u00e0 mieux g\u00e9rer la qualit\u00e9 per\u00e7ue et l'exp\u00e9rience de vos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33c6bfd premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"33c6bfd\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-33c6bfd\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-33c6bfd\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tStrat\u00e9gies &amp; Exp\u00e9riences\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Le contexte de Business of Experience exige plus que seulement des actions pour l'Exp\u00e9rience Client. La diff\u00e9rence est sur le focus sur la strat\u00e9gie de l'entreprise.<\/p><p>Customer Experience predomine dans le niveau tactique et op\u00e9rationnel de l'entreprise, principalement dans les points de contact, relation et service client ainsi que l'exp\u00e9rience avec le produit ou service.<\/p><p>D'autre c\u00f4t\u00e9, le Business of Experience agisse au niveau strat\u00e9gique avec des premisses qui dirigent le business. C'est comment l'entreprise pense, comment elle se relation avec ses parties prenantes et comment elle se structure pour transmettre sa culture d'exp\u00e9rience dans tout ce qu'elle fait.<\/p><p>Ce n'est pas penser \u00e0 l'exp\u00e9rience comme le client la ressente.<br \/>C'est penser l'exp\u00e9rience comme l'entreprise est capable de la transmettre ad\u00e9quatement au client.<\/p><p>Saiba como tornar a sua empresa a protagonista da Experi\u00eancia do Cliente.<\/p><p>Assista ao v\u00eddeo.<\/p><div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" title=\"BX\" src=\"https:\/\/player.vimeo.com\/video\/674538191?h=178c587c5e&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div><p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-641f9d0 elementor-widget elementor-widget-spacer\" data-id=\"641f9d0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0a20f4c\" data-id=\"0a20f4c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ae7ff1 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"8ae7ff1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11447\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/8.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-91fe19d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"91fe19d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-afc6403\" data-id=\"afc6403\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7de988e elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7de988e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11441\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/2-1.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2badeda\" data-id=\"2badeda\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e115c97 elementor-widget elementor-widget-spacer\" data-id=\"e115c97\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0141ee7 elementor-widget elementor-widget-heading\" data-id=\"0141ee7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ne pas int\u00e9grer la gestion de l'exp\u00e9rience dans l'ADN de l'entreprise.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e38700 elementor-widget elementor-widget-text-editor\" data-id=\"7e38700\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De l'Employee Experience au Customer Experience.\u00a0<\/p><p>Arr\u00eatez de penser \u00e0 cr\u00e9er l'exp\u00e9rience dans de petites bo\u00eetes et des processus sp\u00e9cifiques. Apprenez \u00e0 cr\u00e9er des exp\u00e9riences bas\u00e9es sur l'ensemble de la cha\u00eene de valeur de votre business.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec20105 premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"ec20105\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-ec20105\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-ec20105\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tADN de l'Exp\u00e9rience\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Pour offrir la meilleure exp\u00e9rience client, l'entreprise doit disposer d'une structure solide et centr\u00e9e sur des hypoth\u00e8ses qui se concentrent sur la compr\u00e9hension et la satisfaction des besoins des clients comme priorit\u00e9 dans l'entreprise. Le r\u00e9sultat financier est tout un simple r\u00e9sultat de ce processus.<\/span><\/p><p><span style=\"font-weight: 400;\">Pour cela, l'entreprise a besoin d'une cha\u00eene de valeur qui apporte du d\u00e9but \u00e0 la fin ce principe comme une philosophie d'entreprise. Tout comme un ADN qui est compos\u00e9 de cha\u00eenes d'\u00e9l\u00e9ments essentiels qui s'interconnectent pour transmettre l'essence de chacun, l'entreprise poss\u00e8de dans sa structure des valeurs de base et un comportement qui doivent \u00eatre dirig\u00e9s vers l'offre de la meilleure exp\u00e9rience.<\/span><\/p><p><span style=\"font-weight: 400;\">Dans cet ADN d'entreprise se trouve la capacit\u00e9 de d\u00e9velopper des ressources internes bas\u00e9es sur le tr\u00e9pied de :<\/span><\/p><ul><li><span style=\"font-weight: 400;\"><strong>Orientation march\u00e9<\/strong>, qui soutient la vision \u00e0 long terme, la coordination interfonctionnelle et la concentration sur les clients et les concurrents<\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400;\"><strong>Comportement innovant<\/strong>, pr\u00e9sent dans la capacit\u00e9 des \u00e9quipes \u00e0 cr\u00e9er, \u00e0 s'engager et \u00e0 mettre en oeuvre des solutions plus b\u00e9n\u00e9fiques pour les clients<\/span><\/li><\/ul><ul><li><span style=\"font-weight: 400;\"><strong>Culture orient\u00e9e client<\/strong>r\u00e9sum\u00e9e dans la direction strat\u00e9gique de l'entreprise, dans la qualit\u00e9 des relations internes et externes, comme les collaborateurs, les fournisseurs et les partenaires, ainsi que dans ses politiques organisationnelles<\/span><\/li><\/ul><p>D\u00e9couvrez comment l'orientation et le comportement de l'entreprise en qu\u00eate d'innovation aident \u00e0 positionner l'entreprise dans la meilleure exp\u00e9rience.<\/p><p>Assista ao video e saiba mais:<\/p><p><iframe title=\"ADN de l&#039;Exp\u00e9rience\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/BerAOYZXjFE?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p>\u00a0<\/p><p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d9b382 elementor-widget elementor-widget-spacer\" data-id=\"7d9b382\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ceccc27 elementor-section-full_width elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"ceccc27\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-713345d\" data-id=\"713345d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a445a2 elementor-widget elementor-widget-spacer\" data-id=\"6a445a2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a82d5 elementor-widget elementor-widget-heading\" data-id=\"24a82d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Croire que l'exp\u00e9rience se r\u00e9sume \u00e0 l'assistance et aux relations. L'exp\u00e9rience est une strat\u00e9gie d'entreprise !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e35c6c6 elementor-widget elementor-widget-text-editor\" data-id=\"e35c6c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Comment passer d'une culture centr\u00e9e sur l'exp\u00e9rience client \u00e0 une culture centr\u00e9e sur les strat\u00e9gies d'exp\u00e9riences ?<\/p><p>D\u00e9couvrez comment avoir une culture Business of Experience dans votre entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66f2dac premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"66f2dac\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-66f2dac\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-66f2dac\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tLe c\u0153ur du Business de l'Exp\u00e9rience \t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">La diff\u00e9rence entre penser l'exp\u00e9rience client de mani\u00e8re strat\u00e9gique ou la pense de fa\u00e7on op\u00e9rationnel r\u00e9side dans la direction que l'entreprise lui donne.<\/span><\/p><p><span style=\"font-weight: 400;\">Lorsque l'entreprise pense au service client et au service \u00e0 la client\u00e8le, elle pense \u00e0 la fa\u00e7on de ravir la livraison de son produit. Analyse les perceptions, la satisfaction et les \u00e9motions. C'est-\u00e0-dire qu'elle pense au client et s'adapte \u00e0 son entreprise. \u00c7a arrive de l'ext\u00e9rieur vers l'int\u00e9rieur.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Toutefois, lorsque l'entreprise pense \u00e0 la strat\u00e9gie pour l'exp\u00e9rience client, elle pense \u00e0 la fa\u00e7on dont elle va se structurer pour cr\u00e9er le meilleur produit et service pour satisfaire le client. La diff\u00e9rence est dans<strong> vision strat\u00e9gique de l'entreprise align\u00e9e sur ce qu'elle doit faire pour ravir<\/strong>. Et pas penser seulement \u00e0 comment l'entreprise doit livrer ce qu'elle a.<\/span><\/p><p><span style=\"font-weight: 400;\">La r\u00e9ponse \u00e0 cette diff\u00e9rence est que les projets r\u00e9alis\u00e9s sur la base de l'exp\u00e9rience du client ax\u00e9s sur l'exploitation se font par t\u00e2tonnements, m\u00eame avec l'existence de donn\u00e9es de march\u00e9, car on voit le d\u00e9but et la fin du processus de cr\u00e9ation de valeur.<\/span><\/p><p><span style=\"font-weight: 400;\">Mais, les projets pens\u00e9s en exp\u00e9rience comme une strat\u00e9gie sont bas\u00e9s sur Business of Experience, car l'entreprise est d\u00e9j\u00e0 n\u00e9e avec une structure naturellement ax\u00e9e pour faire le meilleur pour le client.<\/span><\/p><p><span style=\"font-weight: 400;\">Parce que <strong>l'exp\u00e9rience client n'est pas ce qu'il ressent.<\/strong><\/span><\/p><p><strong>C'est ce que votre entreprise lui fait sentir !<\/strong><\/p><p>Il ne suffit pas d'avoir des strat\u00e9gies d'exp\u00e9rience client. Nous devons avoir une gestion de Business of Experience.<\/p><p>La grande diff\u00e9rence r\u00e9side dans l'orientation de vos strat\u00e9gies sur les PERSONNES.<\/p><p>Inutile pour l'\u00e9quipe tactique et op\u00e9rationnelle de penser au client. Une gestion ax\u00e9e sur la meilleure exp\u00e9rience implique des processus et des relations qui constituent l'avantage concurrentiel pour l'ensemble de la cha\u00eene de valeur et <em>stakeholders<\/em> de l'entreprise.<\/p><p>Assista ao video e descubra como melhorar estrat\u00e9gias na sua empresa:<\/p><p><iframe title=\"Como superar a miopia em Customer Experince?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/XdPhXDJWNF8?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p><iframe title=\"Desafios de uma #Estrat\u00e9gia Empresarial de Sucesso | #HappyTalks com Prof. Dr. Jansen Maia Del Corso\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/ck3kBNdggfk?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2facb6 elementor-widget elementor-widget-spacer\" data-id=\"d2facb6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-eb425f3\" data-id=\"eb425f3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81e2a3a elementor-invisible elementor-widget elementor-widget-image\" data-id=\"81e2a3a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11448\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/9.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d14563 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6d14563\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c5b4c69\" data-id=\"c5b4c69\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b9219d elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3b9219d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11442\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/3-1.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-df6498f\" data-id=\"df6498f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d65fc1 elementor-widget elementor-widget-spacer\" data-id=\"4d65fc1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62a0dcb elementor-widget elementor-widget-heading\" data-id=\"62a0dcb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Se concentrer uniquement sur le parcours et les mesures du client <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be2d4dc elementor-widget elementor-widget-text-editor\" data-id=\"be2d4dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Se concentrer sur le parcours d'achat ne suffit pas pour que l'exp\u00e9rience r\u00e9ussisse. Il faut penser \u00e0 toutes les variables qui influencent son comportement et sa d\u00e9cision d'achat.<\/p><p>Apprenez \u00e0 utiliser la psychologie du consommateur pour renforcer la gestion de la strat\u00e9gie et en tirer plus de r\u00e9sultats.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ba282b premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"3ba282b\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-3ba282b\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-3ba282b\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tParcours client\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Quels sont les enjeux de la cr\u00e9ation de strat\u00e9gies bas\u00e9es sur le comportement d'achat et le processus de d\u00e9cision du consommateur ?<\/p><p>Assista ao video e descubra:<\/p><p><iframe title=\"Comment cartographier le parcour client ?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/7BJolrPSiR4?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p>\u00a0<\/p><p><iframe title=\"Como \u00e9 formada a Experi\u00eancia do Cliente?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/DX-FUpehlkQ?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p><iframe title=\"Como \u00e9 formada a Experi\u00eancia do Cliente?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/DX-FUpehlkQ?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e31598 elementor-widget elementor-widget-spacer\" data-id=\"3e31598\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d80462 elementor-section-full_width elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"3d80462\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-854d5fa\" data-id=\"854d5fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9b6b3e elementor-widget elementor-widget-spacer\" data-id=\"e9b6b3e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a3d4c7 elementor-widget elementor-widget-heading\" data-id=\"7a3d4c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avoir des personas sans donn\u00e9es ni informations r\u00e9elles sur le march\u00e9 et les clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b240f7 elementor-widget elementor-widget-text-editor\" data-id=\"4b240f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sachez identifier si les personas de votre entreprise sont les bons pour guider les strat\u00e9gies de votre entreprise. Personas n'est pas bas\u00e9 sur la connaissance de l'\u00e9quipe. Les personas doivent \u00eatre cr\u00e9\u00e9s avec la connaissance des donn\u00e9es. Apprendre \u00e0 ne pas les rater.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03d1ea2 premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"03d1ea2\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-03d1ea2{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f39aaa elementor-widget elementor-widget-spacer\" data-id=\"0f39aaa\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9666330\" data-id=\"9666330\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f2c505 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1f2c505\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11449\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/10.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5af15ca elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5af15ca\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-84cd982\" data-id=\"84cd982\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d17d392 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"d17d392\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11443\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/4-1.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ddcbac8\" data-id=\"ddcbac8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0a1802 elementor-widget elementor-widget-spacer\" data-id=\"b0a1802\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6fcec7 elementor-widget elementor-widget-heading\" data-id=\"c6fcec7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Croire que l'exp\u00e9rience se limite uniquement au point de vente \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5757fe elementor-widget elementor-widget-text-editor\" data-id=\"b5757fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La communication cr\u00e9e des attentes pour l'achat et influence la fa\u00e7on dont votre client per\u00e7oit votre entreprise. Par cons\u00e9quent, nous avons pr\u00e9par\u00e9 un contenu sp\u00e9cial pour vous apprendre \u00e0 articuler la communication de mani\u00e8re strat\u00e9gique pour offrir la meilleure exp\u00e9rience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6657e premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"0d6657e\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-0d6657e\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-0d6657e\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tExp\u00e9rience dans la Communication\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Plut\u00f4t que de penser \u00e0 une communication qui attirerait, pour que les entreprises offrent la meilleure exp\u00e9rience, elle doit \u00eatre align\u00e9e sur la livraison que l'entreprise est capable de faire. La communication cr\u00e9e les attentes des clients et devient donc un outil strat\u00e9gique qui d\u00e9marre le processus de perception et va doser la satisfaction de ce client.<\/span><\/p><p>Assista ao video e descubra como engajar seu cliente e controlar os mecanismos da percep\u00e7\u00e3o de qualidade.<\/p><p>\u00a0<\/p><p><iframe title=\"Como controlar a percep\u00e7\u00e3o de qualidade e engajar mais seus clientes?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/-EAGfFat7HA?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd1005c elementor-widget elementor-widget-spacer\" data-id=\"bd1005c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-983c3db elementor-section-full_width elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"983c3db\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-efa634f\" data-id=\"efa634f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebbd791 elementor-widget elementor-widget-spacer\" data-id=\"ebbd791\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa41cc3 elementor-widget elementor-widget-heading\" data-id=\"aa41cc3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ne pas utiliser strat\u00e9giquement son environnement de vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39b8966 elementor-widget elementor-widget-text-editor\" data-id=\"39b8966\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Comprenez comment l'environnement physique de votre marque influence l'offre d'exp\u00e9riences aux clients et apprenez \u00e0 cr\u00e9er l'espace parfait pour stimuler les r\u00e9sultats de votre entreprise.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4b5841 premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"f4b5841\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-f4b5841\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-f4b5841\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tUtiliser et abuser de Servicescapes\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">L'un des points les plus importants pour l'exp\u00e9rience du client est l'environnement et le contexte dans lesquels se d\u00e9roulent les interactions, car il y a une influence significative de celui-ci sur la perception et la pr\u00e9disposition d'achat.<\/span><\/p><p><span style=\"font-weight: 400;\">Cet environnement, lorsqu'il est con\u00e7u de mani\u00e8re strat\u00e9gique, est appel\u00e9 servicescape : espaces physiques ou num\u00e9riques con\u00e7us pour influencer le comportement d'achat. Il s'agit de la fa\u00e7on dont tous les \u00e9l\u00e9ments sont mis \u00e0 disposition pour susciter des r\u00e9ponses cognitives et affectives de la part des clients.<\/span><\/p><p>Assista aos videos e saiba mais:<\/p><p><iframe title=\"Por que o AMBIENTE \u00c9 MAIS IMPORTANTE que atendimento para a EXPERI\u00caNCIA DO CLIENTE?\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/n1kpslTt00E?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p><iframe title=\"ENTENDA A JORNADA DO CLIENTE!\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/oSFhZcs9QHc?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c1457b elementor-widget elementor-widget-spacer\" data-id=\"5c1457b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ef87608\" data-id=\"ef87608\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2b83dd elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c2b83dd\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11450\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/11.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fdb85bc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fdb85bc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a452b8a\" data-id=\"a452b8a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4500b4 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c4500b4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11444\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/5-1.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-baf7bd1\" data-id=\"baf7bd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34d836d elementor-widget elementor-widget-spacer\" data-id=\"34d836d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c74271b elementor-widget elementor-widget-heading\" data-id=\"c74271b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ne penser qu'\u00e0 la technologie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a26b20e elementor-widget elementor-widget-text-editor\" data-id=\"a26b20e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Plus que de la technologie pour l'exp\u00e9rience. L'accent doit \u00eatre mis sur une innovation efficace pour l'entreprise. Et l'innovation n'est pas toujours bas\u00e9e sur la technologie ;)<\/p><p>D\u00e9couvrez comment profiter des opportunit\u00e9s du monde num\u00e9rique pour faire de votre entreprise le protagoniste des exp\u00e9riences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efca97c premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"efca97c\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-efca97c\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-efca97c\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tInove na Gest\u00e3o de Experi\u00eancias!\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p><iframe title=\"Inova\u00e7\u00e3o x Experi\u00eancia do Cliente\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/qd7KtnGPwYk?feature=oembed&enablejsapi=1&origin=https:\/\/happytrack.app\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p><p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7468381 elementor-widget elementor-widget-spacer\" data-id=\"7468381\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dff94f5 elementor-section-full_width elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"dff94f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f45ee45\" data-id=\"f45ee45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-73cc94b elementor-widget elementor-widget-spacer\" data-id=\"73cc94b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c239460 elementor-widget elementor-widget-heading\" data-id=\"c239460\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ne pas avoir d'exp\u00e9riences associ\u00e9es \u00e0 l'ESG (Environnement, Social, Gouvernance)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e21fd7b elementor-widget elementor-widget-text-editor\" data-id=\"e21fd7b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Comment aligner les strat\u00e9gies de relation client \u00e0 travers des applications pratiques de d\u00e9veloppement durable ?<\/p><p>Savoir adapter les strat\u00e9gies pour cr\u00e9er une v\u00e9ritable culture de responsabilit\u00e9 sociale en entreprise<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51bc8e5 premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"51bc8e5\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-51bc8e5\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-51bc8e5\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tResponsabilit\u00e9 sociale et exp\u00e9rience\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Conte\u00fado dispon\u00edvel em breve.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fe2a20 elementor-widget elementor-widget-spacer\" data-id=\"1fe2a20\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bcc986\" data-id=\"2bcc986\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39c6ad1 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"39c6ad1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11451\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/12.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8f1973 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b8f1973\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-134e3fa\" data-id=\"134e3fa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-773df2a elementor-invisible elementor-widget elementor-widget-image\" data-id=\"773df2a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11445\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/6-1.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8586a39\" data-id=\"8586a39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f2c7f5f elementor-widget elementor-widget-spacer\" data-id=\"f2c7f5f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eee18ac elementor-widget elementor-widget-heading\" data-id=\"eee18ac\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ne pas penser \u00e0 cr\u00e9er des avantages gr\u00e2ce aux relations clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b72e7e elementor-widget elementor-widget-text-editor\" data-id=\"5b72e7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Plus que de penser \u00e0 des contacts occasionnels, il est essentiel de nouer des relations entre votre entreprise et le public. Comprendre comment se d\u00e9marquer de la concurrence gr\u00e2ce aux relations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52100b4 premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"52100b4\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"premium-modal-box-container\" data-settings=\"{&quot;trigger&quot;:&quot;button&quot;,&quot;show_on_exit&quot;:false}\">\n\t\t\t<div class=\"premium-modal-trigger-container\">\n\t\t\t\t\t\t\t\t\t<button data-toggle=\"premium-modal\" data-target=\"#premium-modal-52100b4\" type=\"button\" class=\"premium-modal-trigger-btn premium-btn-lg premium-button-none\" data-text=\"Saiba mais\">\n\n\t\t\t\t\t\t<svg class=\"svg-inline--fas-fa-plus-circle premium-svg-nodraw\" aria-hidden='true' xmlns='http:\/\/www.w3.org\/2000\/svg' viewbox='0 0 512 512'><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm144 276c0 6.6-5.4 12-12 12h-92v92c0 6.6-5.4 12-12 12h-56c-6.6 0-12-5.4-12-12v-92h-92c-6.6 0-12-5.4-12-12v-56c0-6.6 5.4-12 12-12h92v-92c0-6.6 5.4-12 12-12h56c6.6 0 12 5.4 12 12v92h92c6.6 0 12 5.4 12 12v56z\"><\/path><\/svg>\n\t\t\t\t\t\t<div class=\"premium-button-text-icon-wrapper\">\n\t\t\t\t\t\t\t<span>En savoir plus<\/span>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div id=\"premium-modal-52100b4\" class=\"premium-modal-box-modal\"\n\t\t\trole=\"dialog\"\n\t\t\tstyle=\"display: none\"\n\t\t\t>\n\t\t\t\t<div class=\"premium-modal-box-modal-dialog\" data-delay-animation=\"\" data-modal-animation=\"zoomIn animated-fast\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"premium-modal-box-modal-title\">\n\t\t\t\t\t\t\t\t\tLa Relation Sup\u00e9rieure dans votre entreprise\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-close-button-container\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-close\" data-dismiss=\"premium-modal\">&times;<\/button>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-body\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Conte\u00fado dispon\u00edvel em breve.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"premium-modal-box-modal-footer\">\n\t\t\t\t\t\t\t<button type=\"button\" class=\"premium-modal-box-modal-lower-close\" data-dismiss=\"premium-modal\">\n\t\t\t\t\t\t\t\tFermer\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a88930 elementor-widget elementor-widget-spacer\" data-id=\"8a88930\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb808ce elementor-section-full_width elementor-reverse-mobile elementor-section-height-default elementor-section-height-default\" data-id=\"bb808ce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcc1e44\" data-id=\"fcc1e44\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51712a9 elementor-widget elementor-widget-spacer\" data-id=\"51712a9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fd745f elementor-widget elementor-widget-heading\" data-id=\"8fd745f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Se concentrer uniquement sur la r\u00e9solution de probl\u00e8mes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c8dd29 elementor-widget elementor-widget-text-editor\" data-id=\"8c8dd29\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il est important de noter que corriger les probl\u00e8mes c'est aussi les pr\u00e9venir. C'est pourquoi il est essentiel de g\u00e9rer les risques pour \u00e9viter de grandes pertes.\u00a0<\/p><p>D\u00e9couvrez les principales croyances et attitudes qui bloquent l'obtention de meilleurs r\u00e9sultats avec la gestion de l'exp\u00e9rience et d\u00e9voilez l'univers de la gestion strat\u00e9gique des risques.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4ff7a elementor-widget elementor-widget-text-editor\" data-id=\"8f4ff7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contenu <strong>bient\u00f4t disponible en Fran\u00e7ais.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e45acaa premium-modal-dismissible-yes elementor-invisible elementor-widget elementor-widget-premium-addon-modal-box\" data-id=\"e45acaa\" data-element_type=\"widget\" data-settings=\"{&quot;premium_modal_box_animation&quot;:&quot;zoomIn&quot;,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-modal-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-e45acaa{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c83ec5a elementor-widget elementor-widget-spacer\" data-id=\"c83ec5a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5d7539b\" data-id=\"5d7539b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6da1b4b elementor-invisible elementor-widget elementor-widget-image\" data-id=\"6da1b4b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?fit=1024%2C819&amp;ssl=1\" class=\"attachment-large size-large wp-image-11446\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?w=1350&amp;ssl=1 1350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=600%2C480&amp;ssl=1 600w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=300%2C240&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=1024%2C819&amp;ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=768%2C614&amp;ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=15%2C12&amp;ssl=1 15w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=920%2C736&amp;ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=230%2C184&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=350%2C280&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2021\/12\/7.jpg?resize=480%2C384&amp;ssl=1 480w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c92ba5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c92ba5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ee9202d\" data-id=\"ee9202d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-007176f elementor-widget elementor-widget-spacer\" data-id=\"007176f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6546cef elementor-widget elementor-widget-heading\" data-id=\"6546cef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voulez-vous en savoir plus ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0ef2a0 elementor-widget elementor-widget-spacer\" data-id=\"e0ef2a0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-615158b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"615158b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa57871\" data-id=\"aa57871\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6e7c23 elementor-widget elementor-widget-image\" data-id=\"e6e7c23\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg\" class=\"attachment-large size-large wp-image-17346\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?w=1920&ssl=1 1920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=300%2C169&ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=1024%2C576&ssl=1 1024w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=768%2C432&ssl=1 768w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=1536%2C864&ssl=1 1536w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=18%2C10&ssl=1 18w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=920%2C518&ssl=1 920w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=230%2C129&ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=350%2C197&ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=480%2C270&ssl=1 480w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/Manual-de-Identidade-HappyTrack-3.jpg?resize=600%2C338&ssl=1 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-157d1e8 elementor-widget elementor-widget-spacer\" data-id=\"157d1e8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d06bd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e2d06bd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/happytrack.app\/bxi-2024\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cliquez ici pour conna\u00eetre ce que nous faisons pour votre entreprise<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1dd547 elementor-widget elementor-widget-spacer\" data-id=\"d1dd547\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3800db9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3800db9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e6e8a7\" data-id=\"5e6e8a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fd0961d elementor-widget elementor-widget-spacer\" data-id=\"fd0961d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d331b9 elementor-widget elementor-widget-heading\" data-id=\"7d331b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HappyTrack - Votre solution en<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80cd85b elementor-widget elementor-widget-heading\" data-id=\"80cd85b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BUSINESS OF EXPERIENCE INTELLIGENCE\u00a9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5cd863 elementor-widget elementor-widget-spacer\" data-id=\"d5cd863\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d952eb5 elementor-widget elementor-widget-heading\" data-id=\"d952eb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c9valuer votre entreprise !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8776c89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8776c89\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c54777d\" data-id=\"c54777d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d73cee elementor-mobile-align-center elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5d73cee\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-5d73cee{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7295d2a elementor-mobile-align-center elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7295d2a\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-buzz-out\" href=\"https:\/\/survey.happytrack.app\/index.php\/339792?lang=fr\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Check-up gratuit de BX<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-567dff1 elementor-widget elementor-widget-spacer\" data-id=\"567dff1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6310a5b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6310a5b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57365b5\" data-id=\"57365b5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8d791c elementor-widget elementor-widget-spacer\" data-id=\"a8d791c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a880083 elementor-widget elementor-widget-heading\" data-id=\"a880083\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BLOG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc23388 elementor-widget elementor-widget-spacer\" data-id=\"cc23388\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04886f6 elementor-widget elementor-widget-wp-widget-rss\" data-id=\"04886f6\" data-element_type=\"widget\" data-widget_type=\"wp-widget-rss.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5><a class=\"rsswidget rss-widget-feed\" href=\"https:\/\/estrategiadescomplicada.com.br\/fr\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"rss-widget-icon\" style=\"border:0\" width=\"14\" height=\"14\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-includes\/images\/rss.png?resize=14%2C14&#038;ssl=1\" alt=\"Flux\" \/><\/a> <a class=\"rsswidget rss-widget-title\" href=\"https:\/\/estrategiadescomplicada.com.br\/\">HappyTrack en vid\u00e9os<\/a><\/h5><ul><li><a class='rsswidget' href='https:\/\/estrategiadescomplicada.com.br\/autolideranca\/'>Antes de estar na lideran\u00e7a, que tal exercer a autolideran\u00e7a?<\/a><\/li><li><a class='rsswidget' href='https:\/\/estrategiadescomplicada.com.br\/centralidade-no-cliente\/'>Centralidade no Cliente? A grande maioria das empresas nunca vai chegar l\u00e1.\u00a0<\/a><\/li><li><a class='rsswidget' href='https:\/\/estrategiadescomplicada.com.br\/pertencer\/'>Quer pertencer? Bloqueie seu crescimento e conforme-se.<\/a><\/li><li><a class='rsswidget' href='https:\/\/estrategiadescomplicada.com.br\/diagnostico-profissional\/'>Diagn\u00f3stico profissional: Por que a sua empresa precisa de um?<\/a><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>12 erros que impedem seu neg\u00f3cio de ser a melhor EXPERI\u00caNCIA para [&hellip;]<\/p>","protected":false},"author":1,"featured_media":11561,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page_front-page.php","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_joinchat":[],"footnotes":""},"class_list":["post-11410","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/Pbif53-2Y2","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages\/11410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/comments?post=11410"}],"version-history":[{"count":61,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages\/11410\/revisions"}],"predecessor-version":[{"id":26515,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages\/11410\/revisions\/26515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/media\/11561"}],"wp:attachment":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/media?parent=11410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}