{"id":18714,"date":"2023-03-06T19:36:21","date_gmt":"2023-03-06T19:36:21","guid":{"rendered":"https:\/\/happytrack.app\/?page_id=18714"},"modified":"2025-04-17T14:02:48","modified_gmt":"2025-04-17T14:02:48","slug":"e-book-5-desafios-de-cxm","status":"publish","type":"page","link":"https:\/\/happytrack.app\/fr\/e-book-5-desafios-de-cxm\/","title":{"rendered":"E-book &#8211; 5 Desafios de CXM"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18714\" class=\"elementor elementor-18714\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d3b9351 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d3b9351\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66d10b1\" data-id=\"66d10b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edb7806 elementor-widget elementor-widget-image\" data-id=\"edb7806\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"87\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?fit=350%2C87&amp;ssl=1\" class=\"attachment-sydney-service-thumb size-sydney-service-thumb wp-image-14246\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?w=646&amp;ssl=1 646w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?resize=300%2C74&amp;ssl=1 300w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?resize=18%2C4&amp;ssl=1 18w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?resize=230%2C57&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?resize=350%2C87&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?resize=480%2C119&amp;ssl=1 480w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2022\/03\/logo-1-e1697767880231.png?resize=600%2C149&amp;ssl=1 600w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c224e0e elementor-section-height-full elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"c224e0e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee37574\" data-id=\"ee37574\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1445449 elementor-widget elementor-widget-text-editor\" data-id=\"1445449\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>E-book<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76edded elementor-widget elementor-widget-heading\" data-id=\"76edded\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les 5 D\u00e9fis de la Gestion de l'Exp\u00e9rience Client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9ffc8b elementor-widget elementor-widget-text-editor\" data-id=\"d9ffc8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Connaissez-vous les \u00e9carts qui freinent le succ\u00e8s de vos strat\u00e9gies ?<\/p><p>D\u00e9couvrez o\u00f9 les entreprises se trompent dans la cr\u00e9ation d\u2019exp\u00e9riences \u00e0 valeur ajout\u00e9e pour leurs clients.\u00a0<\/p><p>\ud83d\udccc Accessible, concret, structur\u00e9 pour aider \u00e0 mieux comprendre les erreurs classiques en gestion de l'exp\u00e9rience<br data-start=\"216\" data-end=\"219\" \/>\ud83d\udccc Bas\u00e9 sur l'exp\u00e9rience terrain er des \u00e9vidences scientifiques<br data-start=\"304\" data-end=\"307\" \/>\ud83d\udccc Adapt\u00e9 pour les dirigeants, consultants, et responsables CX<\/p><div class=\"page\" title=\"Page 2\"><div class=\"section\">T\u00e9l\u00e9chargez votre e-book d\u00e8s maintenant !<\/div><div>\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd928c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"bbd928c\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pay.hotmart.com\/P99269735D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0275fdf elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0275fdf\" data-element_type=\"widget\" data-no-translation=\"\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-0275fdf{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0cfeea3\" data-id=\"0cfeea3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7084f01 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"7084f01\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"492\" height=\"691\" src=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?fit=492%2C691&amp;ssl=1\" class=\"attachment-full size-full wp-image-18716\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?w=492&amp;ssl=1 492w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?resize=214%2C300&amp;ssl=1 214w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?resize=9%2C12&amp;ssl=1 9w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?resize=230%2C323&amp;ssl=1 230w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?resize=350%2C492&amp;ssl=1 350w, https:\/\/i0.wp.com\/happytrack.app\/wp-content\/uploads\/2023\/03\/smartmockups_lex8lsgx-e1678132358325.jpg?resize=480%2C674&amp;ssl=1 480w\" sizes=\"(max-width: 492px) 100vw, 492px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25bd6e8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25bd6e8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc33d5d\" data-id=\"fc33d5d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd9472b elementor-widget elementor-widget-spacer\" data-id=\"bd9472b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>E-book Os 5 Desafios da Gest\u00e3o da Experi\u00eancia do Cliente Voc\u00ea conhece [&hellip;]<\/p>","protected":false},"author":1,"featured_media":18716,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_joinchat":[],"footnotes":""},"class_list":["post-18714","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/Pbif53-4RQ","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages\/18714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/comments?post=18714"}],"version-history":[{"count":19,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages\/18714\/revisions"}],"predecessor-version":[{"id":26504,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/pages\/18714\/revisions\/26504"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/media\/18716"}],"wp:attachment":[{"href":"https:\/\/happytrack.app\/fr\/wp-json\/wp\/v2\/media?parent=18714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}